Blank confirmation emails
We are aware that some of our customers are experiencing issues where the content of their confirmation emails is not being downloaded from the server. This is caused by an ongoing issue with iOS 18.
If you are unable to access your confirmation email on a device with iOS 18, but have another device to check your emails on, you may be able to access your confirmation email on there.
If you are unable to use a device that does not run on iOS 18 to access your confirmation email, please
click here for additional advice.
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